The Carnegie Deli Products Inc. Shipping Policy

NOTE: From our plant, all orders are drop shipped, make sure someone knows about the delivery! In case of a delivery problem, make sure to leave your daytime telephone number on the order forms.  Processing your online orders can take up to 24 hours prior to shipping. We will attempt to ship your order same day if received by 12 Noon E.S.T. Phone orders toll free in the USA can call 877-898-3354 - Our Fax is: 201-507-5854 E-mail and fax orders will be confirmed. Office hours 9AM - 4PM EST.

For New York Merchandise/Gifts ( non-food ), these items will be shipped within 24 hours of receipt.  Monday through Thursday.  Orders must be placed by 12noon!  Fedex Ground or Fedex Air

For Carnegie Deli Food Specialty Items, orders MUST be placed by 12noon.  Shipping is ONLY by 2-Day Fedex Air or Fedex Priority Overnight on these items!

Shipping Example, Non Holiday Weeks: orders will ship on Monday for a Tuesday or Wednesday delivery, ship on Tuesday for a Wednesday or Thursday delivery, and ship on Wednesday for a Thursday or Friday delivery. (NO DELIVERIES ON A SUNDAY OR MONDAY) Allow 2 consecutive travel days prior to shipping. Note: Orders shipped Thursday for a Friday or Saturday delivery must ship priority Deliveries do not require release signature. (All orders are drop shipped, will leave at front door if no one home.) Not responsible for abandoned packages (recipient not home). No deliveries to P.O. Boxes. Not responsible for incorrect address or zip codes. No Sunday or Monday deliveries. We are not responsible for weather delays, in which case, your orders might be delivered a day later than requested. You may call  800-463-3339.  Please call for further questions about locations and weather. If you have any other questions, regarding the shipping information, please call toll free 877-898-3354. Calls can be made between 9:00 A.M. - 4:00 P.M. EST.   For specific New York Merchandise, please email info@carnegiedeli.com.  Please allow extra time for holidays. No shipments to Puerto Rico, Hawaii, or Alaska. (Shipments confined to Continental USA ONLY) 

Please call us toll free at 877-898-3354 with any questions regarding shipping.

NOT RESPONSIBLE FOR WEATHER DELAYS OR CANCELATIONS BECAUSE OF WEATHER!